Job Description
Hi, Hope you are doing well! This is Shivam from the Talent Acquisition team of Jconnect INC. Please see job details below: We are looking for a "Salesforce Business Analyst" Location: Remote J ob Type: Contract Job Description : Role Title Salesforce Business Analyst Experience : 5+ years of experience as a Business Analyst, with strong exposure to Salesforce platforms . Role Summary The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, translating business needs into clear, actionable Salesforce requirements . The role involves requirement gathering, user story creation, stakeholder coordination, and supporting Agile delivery to ensure Salesforce solutions deliver measurable business value . Key Responsibilities Business Analysis & Requirements Work closely with business stakeholders to elicit, analyze, and document business requirements related to Salesforce initiatives . Translate business needs into functional requirements, user stories, acceptance criteria, and process flows . Support creation and maintenance of documentation such as BRDs/FRDs (as applicable), user stories, workflows, and requirement traceability matrices . Perform impact analysis for enhancements, defects, and change requests within Salesforce . Salesforce-Specific Responsibilities Collaborate with Salesforce developers, admins, and architects to ensure requirements are clearly understood and implemented correctly . Provide functional guidance across Salesforce features such as objects, fields, workflows/flows, validations, reports, and dashboards . Participate in UAT planning and execution, including test scenario creation, coordination with business users, and validation of delivered functionality . Support release readiness activities and post deployment validation . Agile & Delivery Collaboration Work within Agile/Scrum teams, participating in backlog grooming, sprint planning, sprint reviews, and retrospectives . Partner with Product Owners to help prioritize backlog items and ensure stories meet Definition of Ready (DoR) . Act as a liaison between business and technical teams to ensure smooth communication and alignment throughout the delivery lifecycle . Stakeholder & Communication Facilitate workshops, requirement walkthroughs, and stakeholder review sessions . Communicate progress, risks, and dependencies clearly to project and delivery leadership . Ensure stakeholder expectations are managed and changes are documented and communicated effectively .
Required Skills & Qualifications : Core Skills : 5+ years of experience as a Business Analyst, preferably in CRM or Salesforce-based programs .
Strong understanding of Salesforce concepts (data model, security, automation, reports, dashboards) .
Hands-on experience writing user stories and acceptance criteria in Agile environments. Proficiency in Agile tools such as JIRA and Confluence (or equivalent) .
Strong analytical, problem solving, and documentation skills .
Communication & Collaboration Excellent verbal and written communication skills .
Proven ability to work with cross functional teams and multiple stakeholders .
Ability to explain complex technical concepts in simple business terms .
If you are interested, please send me your updated resume ASAP with below details: 1. Full Name: 2. Current Location/Zip: 3. Visa/Work Permit Status: 4. Notice Period/Availability to Start: 5. Willingness to relocate to job location: 6. Preferred Interview timings (Specify Time zone): 7. LinkedIn URL: Best Regards,
Shivam Singh Jconnect Infotech Inc. 168 Barclay Center Ste. 347
Cherry Hill, NJ 08034
Ph.No_+8562108879
Email: shivam.s@jconnectinc.com
Job Tags
Contract work, Immediate start, Remote work, Relocation